Oscar is an innovative software platform that evolved over the years thanks to a valuable contribution of many hoteliers. Oscar conceives WiFi as a "means of communication" through which an hotel is able to talk with its guests and vice versa.
The key points of the package are the following: sociability, customer profiling, local offers and upselling services, satisfaction monitoring, surveys, follow-up with request for review and also an "emotions diffuser".
Designed to be customer focused, the platform "speaks" 8 languages including Chinese, Russian, and Brazilian and allows "Social Login" to 13 social networks. The classics – Facebook, Google, Twitter, Instagram, etc. – have been joined by Chinese sites QQ, Weibo, Tencent, Renren as well as the Russian site VKontacte.
Simple and very flexible both in implementation and use, the system is currently operating in more than 900 accommodation facilities of various types throughout Italy.
Oscar WiFi is developed and distributed by InWYA.
Oscar WiFi
